Dover Volunteer Centre commissioned Steve Allman to undertake an Organisational Strengths Review to help trustees with their forward planning by assessing the charity’s current capacity, impact and capabilities.
From its office in Deal, Dover Volunteer Centre provides a wide range of services with volunteers and volunteering at the heart of them. These include a transport service which helps elderly or vulnerable people get to hospital appointments or meet up with friends and family, a befriending service which supports people who might otherwise be isolated, and a range of other services.
The charity also helps local organisations to promote and recruit volunteers by highlighting the positive benefits of volunteering, which include learning new skills, making friends, improving confidence and having fun. Dover Volunteer Centre has a database of volunteering opportunities throughout the Dover district and is an active member of the local voluntary sector.
Our review, which took place over the summer, captured the views of internal stakeholders, including staff, trustees and volunteers, in addition to external stakeholders, including member organisations, funders and referring bodies. These views, in addition to our own analysis of the charity’s strategy, financial position, impact data and other factors, are presented in a final report, which includes our recommendations and next steps.
In addition to exploring the charity’s strengths and areas for improvement, the Organisational Strengths Review also explored potential risks and challenges, in addition to the charity’s current good practice and potential opportunities for sustaining services, responding to local needs or working in partnership with other local groups.
Throughout the course of the review, we spoke to a number of volunteers and others connected with the work of Dover District Volunteer Centre and it’s clear that the charity is well thought of locally and has a reputation for delivering local impact. We hope our recommendations will support the charity’s future strategy and enable it maintain the important role volunteers play in the local community.